Service Packages Breakdown

CRM & Ticketing System Selection

Service	Basic ($5,000)	Standard ($7,000)	Premium ($10,000)
Organizational Needs Assessment	✅	✅	✅
Market Research on CRM/Ticketing Platforms	✅	✅	✅
Vendor Comparison Matrix	✅	✅	✅
Vendor Introduction & Demo Coordination	❌	✅	✅
Vendor Negotiation Support	❌	❌	✅

Implementation Support

Service	Basic ($10,000)	Standard ($17,500)	Premium ($25,000)
Project Management	✅	✅	✅
Data Migration Strategy	✅	✅	✅
System Configuration	✅	✅	✅
Go-Live Support	❌	✅	✅
Full Onsite Implementation	❌	❌	✅

Staff Training Solutions

Service	Basic ($3,500)	Standard ($5,500)	Premium ($8,500)
Custom Training Materials	✅	✅	✅
Live Workshop Sessions	❌	✅	✅
Train-the-Trainer Programs	❌	❌	✅

Interim CRM & Ticketing Management Services

Service	Remote ($3,500/month)	Hybrid ($5,500/month)	Onsite ($7,500/month)
Ongoing System Maintenance	✅	✅	✅
Staff Support & Troubleshooting	✅	✅	✅
In-Person Site Visits	❌	✅	✅
Onsite Training & Hands-On Support	❌	❌	✅